Welcome! The parish of St. John Neumann is a Catholic community of over 2,400 families located in the heart of Westlake at 5455 Bee Cave Road in Austin, Texas.

ChurchDB FAQ

Registered parishioners with a current e-mail address on file can log in to ChurchDB to update their family information and register for faith formation classes (child and adult).

ChurchDB works best with Internet Explorer. Please try using the database in IE (or in Safari on a Mac) if you are having trouble. Most features work in Firefox but may not be as stable. ChurchDB’s reliability has not been tested in Google Chrome.

What is ChurchDB?
How to log on for the first time
How to update your family info
How to make a financial pledge online
How to obtain your financial contribution information for income tax purposes
How to register children or youth for religious education

What is ChurchDB?

When former Bishop of Austin Gregory Aymond returned to his native New Orleans to inspect the losses after Hurricane Katrina in 2005, one of the tragedies he found was that many parishes had lost their sacramental records in the flooding. Diocese-wide use of ChurchDB is one of two initiatives launched by now Archbishop Aymond to ensure that these and other important records are preserved in Austin. The program is our online database developed by Austin Computing Solutions (our parishioners, Bill and Teresa Klepac).  This database allows us to effectively and efficiently manage our programs, payments, sacramental information, parishioner records and the many other logistics that go along with a large parish.

Each parishioner of SJN who has a current e-mail address on file can log in to the database to retrieve and update family contact information, see reports on their stewardship contributions, register for religious education classes and keep up to date with event times and locations through the calendar. Administratively, we use ChurchDB to keep track of room and resource reservations, membership data, ministry and faith formation involvement and stewardship data on a daily basis.

How to log on for the first time

1. Open the ChurchDB log in page.

2. Click on the button that says Click Here next to To retrieve User ID or Password.

3. Fill in your first name and e-mail address and click Submit. You will receive an e-mail from support@churchdb.com containing your user ID and password.

4. Open your e-mail from support@churchdb.com, take note of your user ID and password and follow the link at the bottom of the page to log in.

  • If you do not receive an e-mail from ChurchDB and your spouse has a different email address, try his/her e-mail address as well. Also if you go by a nickname, be sure to try your full first name (ex: Try Robert, even if you go by Rob).
  • Be sure to check your spam folder in case the e-mail was sent there by your mail server.
  • If you do not receive a user ID and password at all, you do not have parish registration with a current email address on file with the church. Contact the parish office for assistance with accessing ChurchDB.

 

 

How to update your family info

1. Open the ChurchDB log in page and log in.

2. Click on Family Info on the left-hand menu bar.

  • To affect a change for the entire Family (home address, phone number, etc.) click on Edit on the right-hand side of the family’s general information. Click Save when finished.
  • To affect a change for an individual Family Member, click on Edit to the right of that individual’s name. Click Save when finished.
  • To add a family member to your household, click Add New Family Member, complete the information and click Add.
  • The Head of Household designation, gender and first and last name are required.
  • Please include date of birth for all children.
  • It is helpful to include work /cell phone numbers for adults in case of emergencies.
  • E-mail addresses are necessary for individuals to have access to the ChurchDB.

How to make a financial pledge online

 

1. Open the ChurchDB log in page and log in.

2. Click on Stewardship.

3. Click on Treasure in the blue links at the top of the page.

4. Click on the Make a New Pledge button.

5. Select the open Fund Account (Ex: Cornerstone of Christ Capital Campaign).

6. Please make sure that Start Date reads the start of the pledging campaign.

7. Complete all other information and click Add.

How to obtain your financial contribution information for tax purposes

1. Open the ChurchDB log in page & log in.

2. Click on Stewardship.

3. Click on Treasure in the blue links at the top of the page.

4. Click on details to the right of the appropriate contribution year.

5. To VIEW all contributions click on details again.  To PRINT a statement of contributions click on Print Details Report and download the PDF that is generated. 

 

If you feel that the report contains an error or for further assistance with income tax reporting, please

Tasha Key at (512) 328-3220 ext. 111.

How to register children or youth for religious education

To access online registration for religious education and retrieve your user ID and password:

1. Before registering using the online ChurchDB system, you must first retreive a UserID and Password.  Then click here for user ID and password.  Microsoft Internet Explorer works best.
2. Retrieve user ID and password by clicking on the yellow CLICK HERE box.
3. Enter your e-mail address that is on file with St. John Neumann and your first name. Click SUBMIT.
4. Log onto your personal e-mail account (the one registered with St. John Neumann) to retrieve the e-mail from support@churchdb.com, which will give you your user ID and password.
5. Open your e-mail from support@churchdb.com, take note of your user ID and password, and follow the link at the bottom of the e-mail to log in. Your parish name is: St. John Neumann.

Troubleshooting:

If you don’t receive an e-mail or you receive a message saying you cannot logon: check your bulk/junk mailbox.
• MOST COMMON ISSUE — You may not have a current e-mail address on file with St. John Neumann – Please call (512) 328-3220 to have your e-mail added/updated. You can then register immediately.
• You may not be registered with St. John Neumann Catholic Parish. Please contact the office at (512) 328-3220 or register online.
• Try your spouse’s e-mail address and name.
• If you go by a nickname, try your full first name (ex: Try Robert, even if you go by Rob).

How to register your children and youth for religious education and youth ministry programs:

1. Click here to REGISTER ONLINE.
2. Login with your user ID and password. Your parish name is: St. John Neumann Catholic Parish.
3. Click on the EDUCATION button in the left margin of the page.
4. Click on CLASS REGISTRATION.
5. Follow the directions given on the top of the screen.

• For each family member, make sure to correct any mistakes in spelling, date of birth, grade, language spoken, etc.
• Add any family member in your household who is not in the database.
• Confirm parent e-mail address entered for each child is where you want all communication and information sent.

6. Select radio button to left of child’s name to see the list of classes. Choose class and hit next to proceed.
7. You will receive a registration confirmation and then can ADD ANOTHER REGISTRATION if you need to register another child or register for another class or sacrament OR you can CONTINUE TO NEXT SCREEN.
8. Choose at least one area in which you or your spouse can volunteer over the year.
9. When all children are registered for your chosen classes/sacraments, pay online with checking account or credit card.
10. If you choose not to pay online, print a PDF STATEMENT from the payment summary screen and then click CANCEL. Your information will be saved. Mail or deliver your payment to St. John Neumann and your registration will be completed at that time.
11. A confirmation e-mail will be sent to you

If you have any questions, we are happy to help!  Please contact the RE office or youth ministry office at (512) 328-3220.

To pay online after initial session, log back into system, click on EDUCATION, then REGISTRATION SUMMARY AND FEES. You can then enter your payment information.

*You may go back into the online registration system anytime to update your family information or to review your class choices and payments.

In order to use the online registration system, you must be a registered parishioner with St. John Neumann and have an e-mail address on file with St. John Neumann.